We aim to process all orders within 7 working days.

UK SHIPPING

Royal Mail Tracked 48 (£3.95) - Delivered within 2-3 working days.

Free delivery on orders over £150.

EUROPEAN AND UNITES STATES SHIPPING

DHL EXPRESS ( £9.50)

Delivery is expected within 3–7 working days, depending on destination.

Duties and taxes are not charged at checkout. Local import charges may be applied by customs in the destination country prior to delivery.

AUSTRALIA SHIPPING

Royal Mail - International Tracked (5-7 working days)

Shipping to Australia is AUD $22 or free on orders over AUD $250.

Duties and taxes are not charged at checkout. For orders under AUD $1,000, duties or taxes are not typically charged on delivery.

Once dispatched, you will receive tracking details to follow your order’s progress.

GENERAL

DUTIES AND TAXES

Please note that international orders being shipped outside of the UK will be subject to an approximate 25% customs/import duties and tax charges.This cost is not covered by SoularSol and so you will be responsible for paying these additional charges.

REJECTED SHIPMENTS

If you place an order, and then reject the shipment for any reason including due to import vat/duty charges, then you will be responsible for any charges incurred in the sending of the order plus the cost for it to be returned to Soularsol. These charges will be deducted from your final refund.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe